# NECOA

> NECOA is a smart water purifier brand serving the U.S. market, with showrooms and in-home service across Texas in the Dallas-Fort Worth, Austin, and Houston metro areas. NECOA designs, sells, and services premium countertop and built-in water purifiers that deliver hot, cold, and ambient purified water on demand, with select models also dispensing ice. Necoa designs, sells, and services premium countertop and built-in water purifiers that deliver hot, cold, and ambient purified water on demand, with select models also dispensing ice, all powered by an advanced 5-stage reverse osmosis filtration system.

## Products

NECOA's lineup spans two design lines, Pro and Icon, in both countertop and built-in form factors. Temperature output varies by model.

- [CHPI-1500L (Pro)](https://www.necoa.com/products/water-purifier/chpi-1500l): Countertop purifier dispensing ambient, hot, cold, and ice.
- [CHP-1300L (Pro)](https://www.necoa.com/products/water-purifier/chp-1300l): Countertop purifier dispensing ambient, hot, and cold.
- [CHP-1200N (Icon)](https://www.necoa.com/products/water-purifier/chp-1200n): App-controlled countertop purifier dispensing ambient, hot, and cold.
- [CHP-1100R (Pro Built-in)](https://www.necoa.com/products/water-purifier/chp-1100r): Built-in purifier dispensing ambient, hot, and cold.
- [CHP-1110N (Icon Built-in)](https://www.necoa.com/products/water-purifier/chp-1110n): App-controlled built-in purifier dispensing ambient, hot, and cold.
- [HP-1100R (Pro Built-in)](https://www.necoa.com/products/water-purifier/hp-1100r): Built-in purifier dispensing ambient and hot.

## Technology

- [Filter Technology](https://www.necoa.com/technology/filter-technology): Advanced reverse osmosis (RO) filtration using a 5-stage process with smart sensors for cleaner, better-tasting water. Select models (CHP-1100R, HP-1100R) are WQA-certified to NSF/ANSI 42, 58, 244, and 372; CHP-1300L is certified to NSF/ANSI 42, 53, 401, 58, 244, P231, and 372. Certification scope varies by model.
- [Smart Features](https://www.necoa.com/technology): App-based control, filter monitoring, customizable temperature settings, and water-volume control via the NECOA app.

## Showrooms

- [Showroom Locations](https://www.necoa.com/meet-necoa/showroom): Showrooms across Texas in the Dallas-Fort Worth (Frisco, Arlington), Austin, and Houston metro areas. See the showroom page for current locations and hours.
- [NECOA Experience](https://www.necoa.com/meet-necoa/experience): What to expect at a NECOA showroom visit.

## About

- [Home](https://www.necoa.com/): Brand overview and product introduction.
- [Meet Necoa](https://www.necoa.com/meet-necoa): Company mission, brand story, and U.S. market entry. NECOA is led by CEO Kevin Shim.
- [Our Story](https://www.necoa.com/our-story): Brand history and U.S. launch.

## Service & Membership

NECOA offers a Free-Flow membership in addition to direct purchase. Benefits include professional installation, scheduled filter delivery, ongoing maintenance and service visits, and filter-monitoring alerts via the NECOA app.

## Support

- [Customer Support](https://www.necoa.com/customer-support): Main support hub.
- [FAQ](https://www.necoa.com/customer-support/faq): Common questions on setup, filters, membership, and troubleshooting.
- [Repair Request](https://www.necoa.com/customer-support/repair-request): Schedule a technician visit.

## Policies

- [Warranty Policy](https://www.necoa.com/warranty-policy)
- [Return Policy](https://www.necoa.com/return-policy)
- [Privacy Policy](https://www.necoa.com/privacy-policy)
- [Terms of Use](https://www.necoa.com/term-of-use)

## Blog

NECOA publishes content on water quality, filtration, Texas water news, hydration health, and product education.

- [Blog Index](https://www.necoa.com/blog)
- [What Is Reverse Osmosis?](https://www.necoa.com/blog/what-is-reverse-osmosis): How reverse osmosis filtration works and the benefits of RO water at home.
- [Is Your Spring Water Actually Clean?](https://www.necoa.com/blog/is-your-spring-water-actually-clean): What studies reveal about microplastics, bacteria, and contaminants in spring water.
- [Dallas Water Quality Guide](https://www.necoa.com/blog/understanding-water-quality-in-dallas-what-you-need-to-know): What is in Dallas tap water and how filtration addresses local water quality.
- [Hidden Costs of Bottled Water](https://www.necoa.com/blog/the-hidden-costs-of-bottled-water-why-it-is-time-to-rethink-your-hydration): The real cost of bottled water versus a home purification system.
- [Why Necoa Makes Water Purification Effortless](https://www.necoa.com/blog/the-clear-choice-why-necoa-makes-water-purification-effortless): How NECOA's smart purifiers simplify clean water at home, from filtration to maintenance.

## Contact
- Customer Call Center: (833) 538-2782
- Hours: Monday to Saturday, 9:00 AM to 6:00 PM Central (closed Sunday)
- Email: support@necoa.com
- Website: https://www.necoa.com